Internal Vs. External IT Support
Tuesday, March 3, 2015
A common question we hear is “should I hire internal IT support or should I use an external IT support company?” Often that question is asked in relation to company size. “We have 25 computers. Are we large enough to hire internal IT support?” or “We have 200 computers an internal IT staff of 5 people.
- Published in IT Leadership, Solutions for Business
Why Your Business Needs Its Own Domain
Thursday, February 26, 2015
Imagine for a moment that you are the owner of a retail store called Mike’s Bikes. You resell and service top quality bicycles. What impression would you give prospective customers of your business and its credibility if your store resided in the backroom of an old factory building with no signage directing customers to where
- Published in IT Leadership, Solutions for Business, Tips and Tricks
Four Steps to a More Secure Business
Thursday, January 22, 2015
Cyber-attacks, data breaches, viruses and malware – you are familiar with all of these phrases and have undoubtedly seen your share of news headlines pertaining to businesses which have fallen victim to hackers and scammers. Most of you fall into one of two categories of people: those who consider cyber security matters to be a
- Published in IT Leadership, Solutions for Business, Tips and Tricks
5 New Year’s Tech Resolutions for 2015
Tuesday, December 30, 2014
With the arrival of the New Year comes the tradition of making resolutions. Many of us are resolving to eat healthier, exercise more, work less. We make these resolutions because we know that where we are today is not where we want to be tomorrow. As you look to make improvements in this New Year,
- Published in IT Leadership, Solutions for Business, Tips and Tricks
Start the New Year with a New Career
Monday, December 15, 2014
It’s an exciting time for Kalleo Technologies! This year the Kalleo team celebrated the company’s 10th year of providing remote managed IT support services to clients nationwide. The company began in 2004 with 2 employees specializing in healthcare IT. Today, Kalleo employs a staff of 30 and specializes in supporting the IT needs for three industries:
- Published in About Kalleo
Why Should I Hire a Dedicated IT Support Provider?
Tuesday, December 9, 2014
As your business grows the time will likely come when you will ask yourself, “Should I hire someone to manage my IT or should I outsource the task to a third party provider?” When a company lacks a dedicated IT department, the responsibility of maintaining computers and related equipment and software frequently falls to a
- Published in About Kalleo, IT Leadership, Solutions for Business
Why Cloud Based Disaster Recovery
Tuesday, November 25, 2014
Last month I shared with readers a few horror stories caused by poorly functioning data backup and disaster recovery solutions commonly used by small and mid-sized businesses. This month I’m sharing the story of clients who, in the face of disaster, kept business moving. You may recall the historic flood that occurred in Nashville
- Published in IT Leadership, Solutions for Business, Tips and Tricks
Protect Your Social Media Assets
Tuesday, November 18, 2014
I recently overheard a conversation between a client and a Kalleo technician who was called upon to troubleshoot an access problem related to the client’s Facebook account. The client realized that no updates had been made to her company’s Facebook page in three months. All page updates had been made by an employee who was
- Published in Social Media, Tips and Tricks
How Often Should I Replace My Computer?
Tuesday, November 11, 2014
“My computer is not running like it used to. Should I upgrade it or replace it?” This is a common question that we hear regularly from our clients. It’s likely you’ve wondered this about your own PC at some point. Computer hardware is a significant investment so it’s no surprise that companies may wish to
- Published in Solutions for Business, Tips and Tricks