As more and more organizations adopt new technologies in an effort to help increase operational efficiencies, provide better and faster support for their clients and empower their employees, it is more important than ever to begin looking at IT as more than just a departmental effort and more as a company-wide effort. This culture starts from the top down and can have a major impact on the success of your organization’s IT initiatives.
So, what can you do to help ensure better compliance, security, and utilization throughout your organization?
- Focus on activities that help improve attitudes towards your IT policies.
- Don’t just mandate, but rather educate your employees on the importance of newly adopted technologies. Take the guesswork out of what behaviors are and are not acceptable.
- Reward those that take your organization’s IT culture seriously and start fostering IT evangelism throughout the organization.
Bottom line is that no matter how much you invest in your IT infrastructure there is always someone that is inevitably going to hit the wrong button or click on the wrong link. Having the right “IT Culture” in place will help mitigate issues before they arise.