Steps to log on to applications


Users navigate to https://”ClientName” ( using a web browser of their choice. Depending on how locked down your network is, you may also have to allow access to (


Users sign in with their credentials ie. Username@kalleohosting or kalleohostingusername (either works) and a temp password supplied to them.


Users will be prompted that the password has expired.


User will click where it says click “here”. This will open the Change Password page.


On this screen, the user will type in the default password they were assigned for “Current Password”, then enter their new password, adhering to the Password Requirements listed on the page and then confirm the new password by entering it again.

  • Passwords cannot contain the user's account name or parts of the user's full name that exceed two consecutive characters.
  • Passwords must be at least 8 characters in length, but certain clients require up to 15. Users should verify with their supervisor if they have any questions.
  • You cannot reuse any passwords used in the last 24 months.
  • Passwords must contain characters from the following four categories:
    1. English uppercase characters (A through Z)
    2. English lowercase characters (a through z)
    3. Base 10 digits (0 through 9)
    4. Non-alphabetic characters (for example, !, $, #, %)
  • Example: Users name is Bob User. Account name is buser.
  • Bad Password: buser1 (has account name as part of password)
  • Bad password: user15 (has account name as part of password)
  • Bad password: jhuyuy (not enough characters) Min of 8
  • Bad password: Agghuwep (no numbers) Must contain at least 1 number
  • Good password: Apple2245 (at least 8 characters, at least 1 uppercase, at least 1 lowercase, at least 1 number)
  • Good password: Apple224! (at least 8 characters, at least 1 uppercase, at least 1 lowercase, at least 1 number, at least 1 special character)

If the password is accepted, the user will see this:


User clicks “OK” and will be returned to the main sign on screen where they will re-enter their username and new password.


Once the user has successfully entered their credentials, they will be presented with a web page containing all of the apps they have permission to access. User will click once on the app they wish to run. If they click the icon more than once, they will open multiple instances of the application.


Once the user clicks on the application, the browser will download an RDP app to run. The user will start the app (may have to select the appropriate app to run .RDP apps), but because this will be a standard RDP connection, they will be prompted for credentials again.


Users will be presented with the following window. Click Connect.

*This message is generated by the local PCs web browser. See notes below on how to suppress this message.


They will see a window like this for a few moments:

Then, the app they selected will start up.

Tech notes

To suppress the popup from the local PC web browser about the Remote App trust:

  • On a per PC basis: Run gpedit.msc
  • Navigate to: Computer Configuration∖Administrative Templates∖Windows Components∖Remote Desktop Services∖Remote Desktop Connection Client.
  • Modify the “Specify SHA1 thumbprints of certificates representing trusted .rdp publishers” setting and add the thumbprint from the SSL cert for the website.
    a4 7d 36 5a 3f e3 89 0e e1 53 1b 87 82 05 2b 05 f0 b1 a7 e7
  • Reload the website and sign in again. The popup will no longer show for any of the apps on our site.
  • This can be done site wide with a GPO. Review this Microsoft site. It was written for 2008 r2, but should work fine with anything above.

Should you require additional technical support, contact the Kalleo Help Desk at (270) 908-4136, option 2.